Terms of Service
This Terms of Service Agreement (“Agreement”) sets forth the terms and conditions under which Grishina Irina (“Provider”) offers informational, consulting, and developmental services to the client (“Client”) through the website https://moypsiholog.online/ (“Website”).
This Agreement is a legally binding contract in accordance with:
• The Civil Code of the Russian Federation
• The Civil Code of Mexico
• Applicable international standards for remote service provision
• Relevant data protection regulations (including the Federal Law 152-FZ of Russia, LFPDPPP of Mexico, and the EU GDPR, as applicable)
1. Definitions
Client: Any individual who purchases the Provider’s services through the Website.
Provider: Grishina Irina Andreevna, acting as an individual entrepreneur in Russia and/or Mexico.
Services: The informational, consulting, and developmental services described in Section 2 of this Agreement.
Diagnostic Session: An introductory consultation intended to clarify the Client’s request, introduce the Provider’s working methods, and outline a potential structure for cooperation. A Diagnostic Session is not medical diagnosis, does not imply establishing a clinical diagnosis, and does not replace consultation with a physician or other licensed professional.
2. Provider Information
In the Russian Federation:
Grishina Irina Andreevna
Individual Entrepreneur
INN: 772823139206
OGRNIP: 318774600516679
Moscow, Russian Federation
In Mexico:
Grishina Irina
RFC: GIIR9604125Y2
Col. Miguel Hidalgo, Ciudad de México, México
3. Scope of Services
The Provider offers services aimed at supporting, self-exploration, and personal development of the Client, including:
All services are informational and psychological in nature. They do not constitute medical, psychiatric, psychotherapeutic, or licensed educational programs. The Provider does not engage in medical diagnosis or treatment of mental disorders. If the Client has a psychiatric diagnosis or is undergoing medical treatment, ongoing observation by a psychiatrist is strongly recommended, and responsibility for medical supervision rests entirely with the Client.
The form, content, duration, schedule, and cost of each service are detailed on the relevant Website pages, landing pages, or in email communications.
Specific terms and procedures of service delivery (e.g., session length, rescheduling rules, support between sessions) may be further specified and agreed upon in written communication between the Provider and the Client (WhatsApp, Telegram, e-mail, or other official communication channels). Such agreements are considered an integral part of this Agreement and are legally binding only if expressly confirmed by both parties.
The Client bears full responsibility for providing truthful and complete information about their health condition, including psychiatric diagnoses, ongoing treatment, and any risks to their life or health. Concealment or misrepresentation of such information fully releases the Provider from liability for any resulting consequences.
4. Acceptance of the Agreement and JurisdictionPayment for the services constitutes full and unconditional acceptance of this Agreement by the Client. The Agreement is considered concluded upon receipt of payment by the Provider.
By paying for a service, the Client expressly agrees to its immediate provision and thereby waives the statutory 14-day withdrawal right under EU consumer law. This waiver applies only to Clients located within the European Union.
The applicable legal entity and jurisdiction depend on the payment method:
This structure ensures compliance with applicable legislation and currency regulations.
5. Rights and Obligations of the Parties
Provider’s Obligations:
Client’s Obligations:
The Client further agrees to:
– Attend sessions according to the agreed schedule (the paid service period is 30 calendar days from the date of payment, unless otherwise specified);
– Inform the Provider truthfully of any relevant health conditions, including psychiatric diagnoses or ongoing medication; concealment or misrepresentation of such information releases the Provider from any liability;
– Follow participation rules, including: showing respect, refraining from aggression or abuse, maintaining confidentiality, not recording or distributing sessions without written consent, not sharing access with third parties, and respecting personal boundaries.
Both parties agree to comply with applicable data protection laws, including Federal Law 152-FZ (Russia), LFPDPPP (Mexico), and the GDPR (EU), where relevant.
The procedures for collecting, storing, and using personal data are described in the Privacy Policy available on the Website. By continuing to use the Website and paying for services, the Client acknowledges and agrees to this Policy.
The Provider reserves the right to suspend or terminate services without refund if the Client substantially breaches this Agreement, including through aggression, non-payment, breach of confidentiality, sharing of materials, or engaging in unlawful conduct. Such suspension or termination shall not be considered a breach by the Provider.
6. Refund and Cancellation Policy
6.1. Refunds are available upon written request by the Client to the Provider’s email address before the start of the service. The request must include:
• Full name
• Date of payment
• Reason for cancellation (optional)
• Refund details
6.2. The service is deemed to have commenced at the earlier of:
• Access being granted to materials, chats, or platforms; or
• The first consultation session.
6.3. Once services have commenced, refunds are only available for the portion of services not yet provided. A consultation session is considered provided in full or in part, including if the Client voluntarily terminates the session early. Digital products and materials, once accessed, are strictly non-refundable.
6.4. In accordance with the laws of Russia and Mexico, digital and remote services that have been fully or partially provided are non-refundable.
6.5. Purchased session packages must be used within 30 (thirty) calendar days from the date of payment, unless otherwise specified. Unused sessions after this period are deemed provided in full. If the Client suspends participation for more than 14 (fourteen) consecutive days, the Provider shall not be responsible for results, and such services are deemed provided and non-refundable.
6.6. Where payment is made through third-party services (e.g., Tinkoff, Prodamos), the Provider only receives the funds but does not extend credit or installment plans directly. Any claims regarding interest, penalties, or payment schedules must be addressed directly to the financial institution or payment service.
6.7. For international payments, refunds are processed only to the same card or payment system, minus applicable fees. Refunds are issued within 10 business days. Upon refund, access to materials and communities will be revoked within 24 hours.
7. Disclaimer
The Provider makes no warranties or representations regarding the accuracy, reliability, completeness, or timeliness of the information and services provided. The services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
The Provider’s services are strictly non-medical and do not substitute professional healthcare or psychiatric treatment.
8. Limitation of Liability
The Provider’s total liability under this Agreement shall not exceed the amount actually paid by the Client for the specific service. The Client agrees that no indirect, consequential, or punitive damages (including lost profits, deterioration of health, or reduced quality of life) shall be claimed against the Provider.
9. Force Majeure
The Provider shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, strikes, or disruptions of internet or communication services.
The party affected by force majeure must notify the other party within 5 (five) calendar days. The occurrence of force majeure must be confirmed by documents from competent authorities or official publications (e.g., government acts, notices of service outages).
10. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11. Amendments
The Provider reserves the right to update or modify these Terms of Service at any time by posting a revised version on the Website. The revised terms will be effective immediately upon posting.
12. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction corresponding to the Provider’s registration under which the payment was processed (Russia or Mexico).
This Agreement shall be governed by the laws of the jurisdiction corresponding to the Provider’s registration under which the payment was processed (Russia or Mexico). All disputes shall first be resolved through good-faith negotiations. If no resolution is reached, disputes shall be submitted to the competent court of the Provider’s place of registration.
13. Provider’s Contact Information
In the Russian Federation:
Grishina Irina Andreevna
Individual Entrepreneur
OGRNIP: 318774600516679
INN: 772823139206
Moscow, Russian Federation
In Mexico:
Grishina Irina
RFC: GIIR9604125Y2
Col. Miguel Hidalgo, Ciudad de México, México
Email: contact@moypsiholog.online
Official communication channel:
WhatsApp +79672673370,
Telegram @irina_aprelskaya
Date of last update: September 20, 2025.
This Agreement is a legally binding contract in accordance with:
• The Civil Code of the Russian Federation
• The Civil Code of Mexico
• Applicable international standards for remote service provision
• Relevant data protection regulations (including the Federal Law 152-FZ of Russia, LFPDPPP of Mexico, and the EU GDPR, as applicable)
1. Definitions
Client: Any individual who purchases the Provider’s services through the Website.
Provider: Grishina Irina Andreevna, acting as an individual entrepreneur in Russia and/or Mexico.
Services: The informational, consulting, and developmental services described in Section 2 of this Agreement.
Diagnostic Session: An introductory consultation intended to clarify the Client’s request, introduce the Provider’s working methods, and outline a potential structure for cooperation. A Diagnostic Session is not medical diagnosis, does not imply establishing a clinical diagnosis, and does not replace consultation with a physician or other licensed professional.
2. Provider Information
In the Russian Federation:
Grishina Irina Andreevna
Individual Entrepreneur
INN: 772823139206
OGRNIP: 318774600516679
Moscow, Russian Federation
In Mexico:
Grishina Irina
RFC: GIIR9604125Y2
Col. Miguel Hidalgo, Ciudad de México, México
3. Scope of Services
The Provider offers services aimed at supporting, self-exploration, and personal development of the Client, including:
- Individual and group consultations
- Access to proprietary programs, practices, audio and video materials
- Participation in private clubs, supportive communities, and online meetings
- Provision of digital developmental and informational products
- A Diagnostic Session is defined as an introductory consultation as outlined in Section 1. Such sessions are strictly informational and developmental in nature.
All services are informational and psychological in nature. They do not constitute medical, psychiatric, psychotherapeutic, or licensed educational programs. The Provider does not engage in medical diagnosis or treatment of mental disorders. If the Client has a psychiatric diagnosis or is undergoing medical treatment, ongoing observation by a psychiatrist is strongly recommended, and responsibility for medical supervision rests entirely with the Client.
The form, content, duration, schedule, and cost of each service are detailed on the relevant Website pages, landing pages, or in email communications.
Specific terms and procedures of service delivery (e.g., session length, rescheduling rules, support between sessions) may be further specified and agreed upon in written communication between the Provider and the Client (WhatsApp, Telegram, e-mail, or other official communication channels). Such agreements are considered an integral part of this Agreement and are legally binding only if expressly confirmed by both parties.
The Client bears full responsibility for providing truthful and complete information about their health condition, including psychiatric diagnoses, ongoing treatment, and any risks to their life or health. Concealment or misrepresentation of such information fully releases the Provider from liability for any resulting consequences.
4. Acceptance of the Agreement and JurisdictionPayment for the services constitutes full and unconditional acceptance of this Agreement by the Client. The Agreement is considered concluded upon receipt of payment by the Provider.
By paying for a service, the Client expressly agrees to its immediate provision and thereby waives the statutory 14-day withdrawal right under EU consumer law. This waiver applies only to Clients located within the European Union.
The applicable legal entity and jurisdiction depend on the payment method:
- If payment is made via a card issued in the Russian Federation or to a Russian bank account, the contract is concluded with the Provider as registered in Russia.
- If payment is made via a card issued outside of Russia or through international payment systems, the contract is concluded with the Provider as registered in Mexico.
This structure ensures compliance with applicable legislation and currency regulations.
5. Rights and Obligations of the Parties
Provider’s Obligations:
- Provide access to the selected product/service within the agreed timeframe
- Maintain confidentiality
- Provide technical support if necessary
Client’s Obligations:
- Provide accurate and complete contact information
- Not share access to materials with third parties
- Adhere to participation rules (respect, confidentiality, and maintaining boundaries)
- Make timely and full payment for services in accordance with the selected tariff and payment conditions.
The Client further agrees to:
– Attend sessions according to the agreed schedule (the paid service period is 30 calendar days from the date of payment, unless otherwise specified);
– Inform the Provider truthfully of any relevant health conditions, including psychiatric diagnoses or ongoing medication; concealment or misrepresentation of such information releases the Provider from any liability;
– Follow participation rules, including: showing respect, refraining from aggression or abuse, maintaining confidentiality, not recording or distributing sessions without written consent, not sharing access with third parties, and respecting personal boundaries.
Both parties agree to comply with applicable data protection laws, including Federal Law 152-FZ (Russia), LFPDPPP (Mexico), and the GDPR (EU), where relevant.
The procedures for collecting, storing, and using personal data are described in the Privacy Policy available on the Website. By continuing to use the Website and paying for services, the Client acknowledges and agrees to this Policy.
The Provider reserves the right to suspend or terminate services without refund if the Client substantially breaches this Agreement, including through aggression, non-payment, breach of confidentiality, sharing of materials, or engaging in unlawful conduct. Such suspension or termination shall not be considered a breach by the Provider.
6. Refund and Cancellation Policy
6.1. Refunds are available upon written request by the Client to the Provider’s email address before the start of the service. The request must include:
• Full name
• Date of payment
• Reason for cancellation (optional)
• Refund details
6.2. The service is deemed to have commenced at the earlier of:
• Access being granted to materials, chats, or platforms; or
• The first consultation session.
6.3. Once services have commenced, refunds are only available for the portion of services not yet provided. A consultation session is considered provided in full or in part, including if the Client voluntarily terminates the session early. Digital products and materials, once accessed, are strictly non-refundable.
6.4. In accordance with the laws of Russia and Mexico, digital and remote services that have been fully or partially provided are non-refundable.
6.5. Purchased session packages must be used within 30 (thirty) calendar days from the date of payment, unless otherwise specified. Unused sessions after this period are deemed provided in full. If the Client suspends participation for more than 14 (fourteen) consecutive days, the Provider shall not be responsible for results, and such services are deemed provided and non-refundable.
6.6. Where payment is made through third-party services (e.g., Tinkoff, Prodamos), the Provider only receives the funds but does not extend credit or installment plans directly. Any claims regarding interest, penalties, or payment schedules must be addressed directly to the financial institution or payment service.
6.7. For international payments, refunds are processed only to the same card or payment system, minus applicable fees. Refunds are issued within 10 business days. Upon refund, access to materials and communities will be revoked within 24 hours.
7. Disclaimer
The Provider makes no warranties or representations regarding the accuracy, reliability, completeness, or timeliness of the information and services provided. The services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
The Provider’s services are strictly non-medical and do not substitute professional healthcare or psychiatric treatment.
8. Limitation of Liability
- The Provider shall not be held responsible for indirect or consequential damages, including lost profits, non-material harm, or deterioration of health.
- In particular, the Provider shall not be liable for:
- – Technical malfunctions on the Client’s side
- – The Client’s subjective interpretation of materials
- – Outcomes dependent on the Client’s personal involvement
- – Interruptions caused by external factors beyond the Provider’s control (such as internet outages, service restrictions, or governmental actions).
The Provider’s total liability under this Agreement shall not exceed the amount actually paid by the Client for the specific service. The Client agrees that no indirect, consequential, or punitive damages (including lost profits, deterioration of health, or reduced quality of life) shall be claimed against the Provider.
9. Force Majeure
The Provider shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including but not limited to natural disasters, war, strikes, or disruptions of internet or communication services.
The party affected by force majeure must notify the other party within 5 (five) calendar days. The occurrence of force majeure must be confirmed by documents from competent authorities or official publications (e.g., government acts, notices of service outages).
10. Severability
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
11. Amendments
The Provider reserves the right to update or modify these Terms of Service at any time by posting a revised version on the Website. The revised terms will be effective immediately upon posting.
12. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction corresponding to the Provider’s registration under which the payment was processed (Russia or Mexico).
This Agreement shall be governed by the laws of the jurisdiction corresponding to the Provider’s registration under which the payment was processed (Russia or Mexico). All disputes shall first be resolved through good-faith negotiations. If no resolution is reached, disputes shall be submitted to the competent court of the Provider’s place of registration.
13. Provider’s Contact Information
In the Russian Federation:
Grishina Irina Andreevna
Individual Entrepreneur
OGRNIP: 318774600516679
INN: 772823139206
Moscow, Russian Federation
In Mexico:
Grishina Irina
RFC: GIIR9604125Y2
Col. Miguel Hidalgo, Ciudad de México, México
Email: contact@moypsiholog.online
Official communication channel:
WhatsApp +79672673370,
Telegram @irina_aprelskaya
Date of last update: September 20, 2025.
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